FAQ - general

Here you can find all answers to questions about RoomPlaza

Why do I have to pay the platform fee?
Our platform fee of 35 euro including VAT per tenant, is for the service we offer through RoomPlaza. The platform fee is a one-time non-refundable fee.  ...
Thu, 29 Dec, 2022 at 2:23 PM
What is the International Package?
RoomPlaza aims for the best international experience for all international students coming to the Netherlands. Since going abroad and studying in a foreign ...
Tue, 21 May, 2019 at 1:52 PM
What can the main booker (tenant 1) do?
Each flatshare group has a Contactperson. The Contactperson is the tenant who made the booking (flatmate 1) and with whom the booking department communicate...
Mon, 20 May, 2019 at 3:28 PM
Can I rent an apartment for only one semester?
At Roomplaza we focus on renting out our apartments to like-minded groups of international students for a fixed period of time of one year only. This is in...
Mon, 20 May, 2019 at 3:02 PM
Can I rent an apartment longer than a year?
Unfortunately, at RoomPlaza we focus on renting out our apartments to like-minded groups of international students for a fixed period of time of one year on...
Mon, 20 May, 2019 at 3:09 PM
Is it possible to do a viewing of the apartment?
Unfortunately, at RoomPlaza it is not possible to do viewings since we respect the privacy of the current tenants. All the apartments of RoomPlaza are curre...
Mon, 20 May, 2019 at 2:56 PM