Our platform fee of 35 euro including VAT per tenant, is for the service we offer through RoomPlaza. The platform fee is a one-time non-refundable fee.
BONUS! The platform fee also includes the international package that we offer! Since going abroad and studying in a foreign country can be difficult, we want to help you in every way possible to make sure you'll have a great start to your once-in-a-lifetime abroad experience. With our international package, you can arrange your bank account, set-up your mobile subscription, arrange your insurance and apply for gas & electricity at home. You can find our international package in the same menu as the find-your-flatmate tool after you have logged in.
How does it work?
After you made an enquiry on a flat, you will get into the payment system. In the mean time, you will receive your login details.
When you have made the payment, you can login to the RoomPlaza software.
When you didn't make the payment, you can always do it later by just using your login details. See the video below.
The next step is to make an enquiry for one of the apartments. 95% of the flats offered by RoomPlaza are rented as Flatshares. This means, you will have to form a group that matches the number of rooms available in the flat! We have made it easy for you to find new flatmates by using the RoomPlaza software. Just login and go to the Find-a-Flatmate tool.
If you already have formed a complete group, your booking will be send to the landlord by our Booking Team and they will give you feedback about your booking within several days!
Please be aware that demand exceeds our available apartments and that approximately 20% of our stock is rented out per semester and 80% is rented out per year. Therefore if the landlord didn't accept your booking, you can always use our Find-a-Flatmate tool to form your own group to book an apartment elsewhere! Or you can always come back and use your login details to book new apartments. Our platform fee of 25 euro including VAT is a one-time fee!