After booking

Check-in information
Congratulations on completing your booking! After payment, you will receive the tenancy agreement. At this stage, you will be asked to upload your perso...
Thu, 23 Apr, 2026 at 2:50 PM
How do I report a repair or maintenance issue?
Repair requests and other maintenance matters are usually handled by the property manager. Some property managers use a dedicated service platform for this....
Tue, 21 Apr, 2026 at 4:38 PM
Where to find your electricity, gas and water meter in your apartment
The gas and electricity meter are most likely installed in your fuse box. The water meter is most likely situated under a hatch beneath your carpet at the f...
Tue, 21 Apr, 2026 at 3:56 PM
Are pets allowed?
In principle no pets are allowed in any of the apartments advertised at Roomplaza. In some cases, the landlord is willing to make an accommodate but this w...
Tue, 24 Feb, 2026 at 5:21 PM