If you want to secure your booking, there are a several things that need to be in order. 


Sign up

Make sure you have signed up and made an enquiry on the apartment you like. 


Complete booking

Make sure the number of people matches the number of rooms in the apartment. We only accept a booking with a complete group (see also: 'accepting complete bookings'). You can use our find-a-flatmate tool to find roommates. 


Pay the platform fee

The booking will only be processed if all tenants have paid the platform fee. The platform fee is €35 per tenant. For more information about the platform fee, please click here


Followed all the above steps?

Good! There is nothing you can do anymore. You can read here what will be next.