During booking

When is my booking official?
You will receive an online contract during the booking process, after the landlord accepted your group. Your flat is officially booked when the contract is ...
Fri, 6 Feb, 2026 at 3:20 PM
How do I know if my booking has been accepted?
The next step in the process is the follow-up mail you will receive from the Roomplaza team.  After the opening of our bookings season, we receive many ...
Mon, 13 Apr, 2026 at 5:21 PM
What happens if my booking is not accepted?
That's bad news! RoomPlaza’s purpose is to help young internationals with the ongoing struggle of finding suitable accommodation and therefore we recomm...
Fri, 6 Feb, 2026 at 5:17 PM
How do I invite people to my group?
When you have found an apartment you like, you can invite people to your flatshare group.  Before you can add people to your flatshare group, you first ...
Fri, 6 Feb, 2026 at 3:05 PM
How do I disconnect from my booking?
1. Log into your account 2. Go to My booking 3. Scroll down  4. Click on the button Disconnect from booking 
Wed, 25 Feb, 2026 at 5:57 PM
How do I find other flatmates?
By using our newly developed Find-a-Flatmate tool. Please check these 2 youtube video to figure out how it works!  Please do not forget to select the bu...
Fri, 6 Feb, 2026 at 3:06 PM
What can the main booker (tenant 1) do?
Each flatshare group has a Contactperson. The Contactperson is the tenant who made the booking (flatmate 1). Only the Contactperson can change the flats...
Fri, 6 Feb, 2026 at 5:16 PM
Required documents
Please note that these documents are only required for the rental agreement stage. Once you proceed with the rental agreement, you will need to upload a val...
Tue, 21 Apr, 2026 at 4:09 PM