FAQ - During booking

Here you can find the questions that are mostly asked during the bookings proces.

Can I change the start and end date of the rental period?
All the apartments have contracts which have a start and end date that can not be deviated from. At Roomplaza we focus on renting out our apartments to like...
Mon, 20 May, 2019 at 3:55 PM
How do I secure my booking on an apartment?
If you want to secure your booking, there are a several things that need to be in order.  Sign up Make sure you have signed up and made an enquiry on t...
Thu, 29 Dec, 2022 at 2:50 PM
What happens to my booking?
To inform you about the process after you have secured your booking, these are the steps: 1) Enquiry is received. They are handled on a first-come first...
Mon, 20 May, 2019 at 3:12 PM
When do I know if my booking is accepted?
So you've placed your enquiry and made sure you followed all the steps to secure your booking. What is next?  The next step in the process is the fo...
Tue, 27 Jun, 2023 at 12:05 PM
What happens if my booking is not accepted?
That's bad news! RoomPlaza’s purpose is to help young internationals with the ongoing struggle of finding suitable accommodation and therefore we recomme...
Mon, 20 May, 2019 at 3:13 PM
When is my booking official?
You will receive an online contract during the booking process, after the landlord accepted your group. Your flat is officially booked when the contract is ...
Mon, 20 May, 2019 at 3:15 PM
What is the service fee?
The service fee is a onetime payment paid directly to the landlord simultaneously with the rent and deposit payment and is for your personal Bed Inventory P...
Tue, 8 Dec, 2020 at 10:14 AM